Department

Location

West Kirby Office

Working Hours

Full-time, Monday to Friday, 9am–5pm

Role Overview

To provide high quality administrative support, assisting in the efficient, professional operation in the West Kirby office.

Key Responsibilities

• Operating switchboard and multiple incoming call services
• Ensuring accurate messages are passed on to the correct person
• Greeting clients and managing clients in reception area
• Receiving monies and providing receipts to clients
• Organise & log internal and external post (Royal Mail, DX and Deliveries)
• Distribution of messages
• Routine administration tasks and archiving storage
• Recording of employee attendance and absence
• Scanning and attaching post & documents to legal system
• Organising hospitality requirements and providing secretarial support to various departments

Skills & Experience Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Patience

Qualifications Required

Minimum level 4 GCSE in Maths & English

Desired Personal Qualities

Organised, self-motivated, professional, reliable, polite and punctual

Benefits Offered

20 days holiday + birthday off, Medicash Scheme, Pension Scheme

Application Instructions

Submit CV and cover letter explaining suitability for the role to Joanne Edwards ([email protected])

Additional Notes

NVQ Level II Customer Service Apprenticeship, Office-only role